SERVICES...

D. Customized Coaching Services

Governance coaching supports all types of governing bodies… boards, councils, executive bodies… regardless of whether they choose to use Policy Governance®.

Every board invests significant human and financial resources towards achieving governance competence. To protect that investment and to support the growth in increasingly effective board leadership practices, 'governance coaching' is recommended. Coaching helps reinforce new learning, solve unforeseen challenges and prevents slippage into ineffectual habits.

Of those boards who do implement Policy Governance®, many experience an impact in other areas such as: creating measurable performance indicators, benchmarking, strategic operational and governance planning, the need for bylaw revisions, 'implementation' concerns, teambuilding, and issues such as board attendance and committee processes.

Coaching for every organization is customized to meet the particular needs, issues and culture of the organization. For organizations that are attempting an incremental or even a dramatic shift in their governance practices, coaching support would typically include assistance in developing and/or facilitating:

Skills in governance, stewardship and fiduciary duties
Clarity in the roles & responsibilities of the Board
Job descriptions for Boards
Relationship clarification: boards, CEOs, staff, committees, stakeholders, members, owners, funders and more
Strategic Outcomes and Strategic Planning
Governance and board agenda planning
Board, board members and board meeting evaluation
Evaluation of the CEO
Board policy review and development
Strategies for board member recruitment, orientation, training and performance management
Codes of conduct and confidentiality
Board's role in financial planning and budgeting
Financial reporting and risk management
Board development tools… manuals, polices, templates and more
Solution building… around challenges such as poor attendance, conflict of interest, respectful workplace issues and membership concerns
Leadership skills for the board Chair and CEO that enable the further accomplishment of 'governance excellence'
Bylaw review
Strategies for Annual General Meetings
Board committee development and management issues
Developing monitoring reports and handling "change" issues relative to board governance practices, and
Other resource assistance (on-site or off via e-mail or phone) to the board/staff leadership team for questions as they arise. These range from 'authority' queries to 'bylaw' and 'funder' concerns.

Other specialized board coaching or workshops would include:

Effective strategies to ensure our accountability to the moral owners,
Evaluation of and relationship issues with the CEO,
How to assure organizational performance, including outcomes-based operational planning and capacity building for staff,
Board member renewal, recognition and teambuilding,
How to deal with 'renegade' or 'absent' board members or CEOs,
Monitoring results,
Meeting management issues, and
Problem solving.

Other board and staff needs often include organizational structures and reporting, capacity building and teamwork, developing measurable performance indicators, benchmarking, "reasonable interpretations & rationale & data" of the board's policies and changing or preserving board or organizational culture.

This coaching service is available on an hourly or annual agreement basis and is renewable on terms that best suit the organization.

For further information, please contact Susan Rogers at (204) 475-2488 or by e-mail at susanerogers@shaw.ca.

ROGERS Leadership Consulting

E-mail: susanerogers@shaw.ca

Phone: (204) 475-2488

101 - 478 River Avenue, Suite #717
Winnipeg, MB Canada R3L 0B3